A global leader in consumer and shopper research, with decades of influence in Australia.

The Role
This is an exciting opportunity for an experienced Insights Manager to play a key role in delivering meaningful, actionable insights to leading retailers and suppliers across Australia and New Zealand.

Sitting within a collaborative team, this role goes beyond reporting. You’ll partner closely with clients to understand their commercial challenges, translate data into compelling stories, and help shape strategies that drive category performance. You’ll also contribute to broader initiatives that strengthen client relationships, improve delivery standards and support long-term growth.

This is a hybrid role, with offices based in Sydney.

Responsibilities:

• Own the day-to-day delivery and relationship management for a portfolio of key clients
• Partner with clients to understand business objectives and shape tailored insight solutions
• Lead client meetings, workshops and presentations, delivering clear, commercially relevant insights
• Translate data and standard reports into compelling narratives and growth opportunities
• Ensure accuracy, quality and relevance across all client deliverables
• Collaborate with internal teams to resolve data or reporting issues efficiently
• Identify opportunities to enhance reporting, analysis and client value
• Support retention and growth by identifying value-add opportunities within existing accounts

About You
You’re a confident client partner who enjoys working at the intersection of data, storytelling and commercial decision-making. You’re comfortable engaging with senior stakeholders and thrive in environments where collaboration, quality and continuous improvement matter.

You bring a strong research and insights background, ideally gained within FMCG, retail, category management or agency settings, and enjoy mentoring others while delivering high-quality outcomes.

You’ll have:

• Strong experience in insights, research, category or marketing roles
• Proven ability to manage and grow client relationships
• Excellent analytical skills with the ability to turn data into actionable insights
• Confident communicator, comfortable presenting to senior audiences
• Strong project management and stakeholder coordination skills
• Advanced MS Office skills and a high attention to detail
• Degree-qualified in business, marketing, psychology or a related discipline (or equivalent experience)

Benefits

• Flexible working arrangements to suit your lifestyle
• Your own tailored and funded education budget and/or additional annual leave.
• Training and development opportunities with industry leaders
• A supportive, collaborative culture—no lone-wolf mentality
• A trusted solution proven to succeed in all market conditions

Please note that you must have permanent residency/citizenship for Australia to be considered for this role.

We look forward to hearing from you.