Senior Product Consultant

Sydney
Permanent

Description

Our client is a global research and advisory business with a strong presence across Australia and the UK. It brings together primary research, data and AI-driven technology to help corporate affairs, government relations and communications teams understand public opinion and the issues that shape it. As it expands in Australia, it is looking for an experienced consultant to lead its platform with local clients.

The Role
This is a senior, client-facing role at the centre of the business’s Australian growth. You will listen to what senior communications and public affairs leaders are trying to solve and show how the platform can help. You will lead demonstrations and the product side of pitches, while the senior leadership team leads the commercial discussions. Once a client is on board, you will stay with them and help their teams get full value from the platform.

This is not a cold-calling or hard-sell role. It suits someone who has worked in or alongside corporate affairs, communications or government relations, and who is a credible, relatable peer to the people the business serves.

Responsibilities

  • Engage prospective clients from the first conversation through to a confirmed pitch meeting
  • Run relaxed, curious discovery conversations that surface each prospect’s priorities and challenges
  • Lead tailored platform demonstrations, drawing on relevant examples and your understanding of the client’s world
  • Prepare and lead the product side of pitches, including scoping, proposals and follow-up
  • Lead onboarding, training and regular reviews so client teams get full value from the platform
  • Help clients turn results into insight they can take to their executives, boards and stakeholders
  • Build the business’s presence in the communications and public affairs community through events, conferences and industry bodies
  • Keep the CRM up to date, and share market and client feedback with the leadership and product teams

About You
You are a thoughtful relationship builder who is at ease with senior people. You have worked on, or close to, the issues these clients deal with every day, and you can say “I used to do that” and mean it.

  • Five or more years in consulting, professional services, a PR or communications agency, corporate affairs, government relations or a similar role
  • Public affairs experience, either in a dedicated role or through project work
  • Credibility with communications directors, reputation leaders, government and industry-body executives
  • A confident, polished presence in client meetings, boardrooms and at industry events
  • Confidence explaining how a technology platform works to non-technical senior audiences
  • Experience contributing to proposals, pitches or business development
  • Commercial awareness, with a consultative rather than a hard-sell style
  • A real interest in AI-driven research and where public opinion research is heading
  • An existing network across communications, government relations, industry bodies or the media is highly regarded

Benefits
This role offers the chance to help shape how a new technology is introduced to the public affairs market in Australia.

  • A competitive base salary plus a significant performance-based incentive
  • Close access to senior leadership and real influence on the business’s Australian growth
  • A small, collaborative team in which everyone contributes across roles
  • A varied role that combines client work, travel and industry events

Please note that you must have permanent residency/citizenship for Australia to be considered for this role.

We look forward to hearing from you.

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