Join a leading social research agency at the forefront of public sector research and evaluation in Australia. This organisation works on some of the nation’s most consequential issues including mental health, climate change, family violence, disability and childhood trauma, producing high-quality evidence that shapes government policy and programs.

As part of a global research network, the team benefits from world-class innovation and methodology, ensuring they remain at the cutting edge of research practice. Their multidisciplinary team of researchers, behavioural scientists and evaluators brings both rigour and purpose to everything they do.

The Role
This is a great opportunity for a qualitative researcher ready to take ownership of project delivery. Reporting to a senior Qualitative Director, you will manage the end-to-end execution of large-scale qualitative research projects from planning and field coordination through to reporting and client delivery.

Day-to-day responsibilities include:

• Managing and coordinating multiple qualitative research projects simultaneously, ensuring timelines and deliverables are met

• Liaising with field suppliers, recruiters and external stakeholders to ensure smooth project delivery

• Developing qualitative research materials including discussion guides, screeners and research frameworks

• Supporting or conducting moderation across online and face-to-face interviews and focus groups

• Monitoring project progress and troubleshooting issues as they arise

• Preparing reports, presentations and client-ready deliverables

• Managing project timelines, budgets and administration requirements

About You
You are an organised and detail-oriented professional with a foundation in qualitative research and project coordination. You communicate clearly with diverse stakeholders and thrive in a fast-paced environment where your work contributes to real social impact.

You will bring:

• 1 to 3 years’ experience in a qualitative research, market research or insights environment

• Demonstrated ability to manage or coordinate multiple projects within tight timelines

• Experience designing qualitative research instruments such as discussion guides and screeners

• Exposure to moderation across focus groups and/or in-depth interviews (highly regarded)

• Strong project management and organisational skills with excellent attention to detail

• Strong written and verbal communication skills

• A proactive, collaborative and solutions-focused approach

• A genuine interest in research that contributes to meaningful social and community outcomes

• Melbourne-based candidates only. This is a hybrid role requiring 2 to 3 days per week in the CBD office

Benefits

• Flexible working arrangements and work-from-anywhere options (1 month per year)

• Generous annual bonus

• Opportunity to contribute to impactful research that drives real policy outcomes

• Professional development and growth within a global organisation

• Collaborative environment with experienced researchers and community partners

• Opportunity to transfer to international offices after solid tenure in Melbourne

Please note that you must have permanent residency/citizenship for Australia to be considered for this role.

We look forward to hearing from you.